Rental Agreement

Thank you for choosing William Raveis Real Estate (BROKER). If the Terms and Conditions of this Rental Agreement are acceptable, please sign this Agreement and return it to William Raveis Real Estate. If you are leasing the property sight unseen, your signature on this Rental Agreement releases BROKER, and its Representatives from any deficiencies you may find in the property upon your arrival. Please bring your copy of the Rental Agreement with you on arrival.

TENANT agrees that BROKER is acting solely as a rental agent and is not responsible or obligated for performance of any Terms or Conditions agreed to by TENANT and OWNER recited herein. Any modification to this Rental Agreement would need to be approved by OWNER and TENANT.

PAYMENT POLICY: To complete your payment, please access our secure online Guest Login portal at: https://secure.raveisfloridarentals.com/rns/login We offer two convenient online payment options: Credit Card and E-Check/ACH. Please note that Credit Card payments are subject to an additional fee. If you have an account with a United States bank, you may opt to pay via E-Check/ACH.

CANCELLATION POLICY: Request for cancellation must be provided in writing. The effective date of the cancellation is determined by the date on which the William Raveis Rental Associate receives written notification of the TENANT’s cancellation. Such notification shall be delivered to your William Raveis Rental Associate by mail to: William Raveis Florida Rentals at 250 Center Street N., Naples, Florida 34108.

If TENANT cancels their reservation more than 120 days (four months) prior to the Check-In Date, a 10% cancellation fee shall be incurred. The cancellation fee is calculated against total rental amount and payable to William Raveis Florida, LLC. Upon receipt, BROKER shall promptly remit 50% of cancellation fee collected to OWNER. Additionally, 100% of the reservation fee, travel insurance premium, application fees and credit report costs shall be forfeited by TENANT.

If TENANT cancels less than 120 days prior to Check-In Date, TENANT shall be obligated to pay all rent payments as specified in this agreement and all monies received by BROKER or OWNER may be retained.

SMOKING POLICY: Smoking is strictly prohibited at all times within the rental property, including the garage, lanai, and common areas within any condominium, as specified in the rules and regulations.

ASSOCIATION APPROVAL / RULES AND REGULATIONS: If this lease requires the approval of a condominium or homeowner’s association(s), then this lease is subject to approval of such association(s) prior to TENANT’s occupancy. TENANT agrees to promptly complete all documents and provide all information as required by the respective association and make every reasonable effort to secure approval in a timely manner. If association requires an additional security deposit, then such security deposit shall be paid by the TENANT, and OWNER and BROKER shall not be responsible for the timely return or use of such deposit. Anyone occupying a property governed by a homeowners or condominium association shall abide by all association rules and regulations. Association fees are subject to change without notice to our firm. TENANT agrees to pay additional or increased fees charged by the association or community.

CHECK-IN: Check-in time is any time after 3:00 p.m. Upon arrival you will pick up your keys at the office address listed on the Rental Agreement during business hours until 5:00 p.m. unless alternate instructions are provided. If you plan to arrive after 5:00 p.m., you will need to call your William Raveis Rental Associate at least one week in advance to arrange special timing for key pick-up. Note: Refunds or adjustments cannot be made for late arrivals or early departures for any reason.

CHECK-OUT: Check-out time is any time before 10:00 a.m. TENANT shall be liable for any damages as a result of late check-out.

OCCUPANTS: Only those designated in this Agreement shall occupy the property unless written consent of OWNER or BROKER is obtained. TENANT agrees to abide by all occupancy rules of association or other governing agency.

ACCOMMODATIONS: Due to circumstances beyond the control of BROKER and/or OWNER, if your designated property is not available for any reason, BROKER will use its best efforts to locate a comparable substitute property. In the event a substitute property is not available, TENANT agrees to hold OWNER, BROKER, its Associates, and Representatives harmless for any damages, costs or inconvenience suffered and TENANT shall receive a full refund of any and all amounts paid.

AMENITIES: TENANT agrees to hold OWNER and BROKER harmless in the event of a failure of or non- availability of any amenity.

VEHICLES: No boats, motor homes, trailers, commercial vehicles, or motorcycles shall be permitted on the premises unless otherwise provided herein.

PETS: Pets are not permitted and constitute a serious violation. If an exception is made, TENANT agrees to execute a pet addendum and OWNER may charge a non-refundable pet fee and/or a pet deposit. Non-refundable pet fees are subject to sales and tourism tax.

PROPERTY: Property descriptions, furnishings, and availability are subject to change without notice.

CLEANING CHARGES: TENANT agrees to pay the aforementioned cleaning charges, plus applicable taxes. If BROKER determines, in its sole discretion, that excessive dirt, furniture stains, carpet stains or other damage is present, additional charges will be assessed and TENANT will send payment on demand to BROKER or OWNER immediately.

RIGHT OF ENTRY: Upon 24 hours-notice, OWNER or OWNER’s representative(s) have the right to enter the property for the purpose of showing the property to prospective purchasers or tenants, to make repairs, or to inspect the property. OWNER and BROKER and/or its Representatives have immediate right of entry in cases of emergency, or to protect or preserve the premises.

NORMAL UTILITIES: Electric, Water, and Basic Cable/Streaming TV Services are included in the rent for all rentals having a term of six months or less. If a phone is provided, TENANT is responsible for any long-distance charges. TENANT is also responsible for any additional cable/streaming services and excessive electric charges.

MISCELLANEOUS CHARGES: TENANT shall be assessed Locksmith charges and Association charges, if any, for each key, pass, pool tag, opener, lost or not returned to BROKER upon check-out date. Such charges will be deducted from the deposit.

LOCKOUTS: If TENANT is locked out after 5 p.m., TENANT should contact a locksmith at their own expense.

MAINTENANCE: TENANT should not call vendors without approval. If a vendor is called without OWNER approval, TENANT will be responsible to pay the vendor’s invoice. OWNER shall be responsible for maintaining the property unless damage is caused by TENANT’s misuse or neglect. TENANT agrees that no rent reduction or abatement will be given unless property is deemed to be completely uninhabitable. TENANT may not make any changes to the property and must put furniture back to its original placement if moved. BROKER will order repairs in a timely manner once notification is given by TENANT, but BROKER has no control over the scheduling availability of vendors. Any work performed by condominium or homeowner’s association in the property or building, nearby buildings, grounds, or common amenities is not reason for refund or cancellation of this Agreement after check-in date. BROKER shall not be liable for any losses or damages, including incidental or consequential damages, including those caused by OWNER’s failure to perform repairs and/or maintain the property.

ASSIGNMENT: TENANT shall not assign this Agreement or sublet the premises or any part thereof. Any unauthorized transfer of interest by the TENANT shall be a material breach of this Agreement.

INDEMNIFICATION: For valuable consideration received, TENANT agrees to release, indemnify, and hold harmless OWNER, BROKER and their Associates from claims, suits or damages of any kind, from or related to use of the leased property and any acts or omissions of TENANT or TENANT’s guests. TENANT agrees to indemnify and hold BROKER and its Associates harmless from damages and losses unless due to BROKER’s gross negligence. TENANT agrees to look solely to the OWNER in the event of a legal dispute regarding this Agreement or the premises.

COMPARABLE PREMISES AND FORCE MAJEURE: Unforeseeable circumstances may arise, which make it impossible or impractical for BROKER to provide the anticipated accommodations to TENANT. Such circumstances may include, but are not limited to, scheduling problems, equipment failure, as well as a fire, other casualty at the property. In such a circumstance, BROKER reserves the right to transfer TENANT to another vacation property of reasonably comparable value, determined in the sole discretion of BROKER, whose determination shall be final. In other circumstances such as acts of God, acts of war, acts of terrorism, hurricanes, windstorms, fires or other natural occurrences, circumstances not being exclusive, it may be impossible or impractical for BROKER to make available reasonable or other alternative accommodations to TENANT. In such a circumstance, BROKER shall return 100% of the payments received by BROKER from TENANT.

RISK OF LOSS: Personal property of TENANT and TENANT’s invitees shall be in the property at the sole risk of TENANT. BROKER and OWNER shall not be liable for any damage caused to said personal property arising from fire, accident, Acts of God, criminal acts, acts of negligence or bursting or leaking water pipes. TENANT agrees that in the event there are hurricane or storm shutters on the premises, TENANT will install same if there is a hurricane or tropical storm watch or warning in effect and/or at the request of the OWNER. If TENANT is unable to perform the task for any reason, TENANT agrees to notify BROKER as soon as any storm watch or warning is placed into effect.

ATTORNEYS FEES: Should it become necessary for OWNER or BROKER to employ an attorney to enforce the Terms and Conditions of this Agreement, TENANT shall be responsible for all costs and attorney’s fees incurred including, but not limited to an in house attorney of BROKER whether or not suit is filed.

HAZARDS: It is unknown if there are hazards that affect the premises. BROKER does not have the technical expertise to advise you of their significance or to ascertain whether or not they are present. Hazardous substances in the home can include cleaning chemicals, paint, lawn and garden chemicals and a variety of indoor air pollutants that can accumulate in improperly ventilated buildings. Hazardous substances outside the home include those found in contaminated land, water, landfills and other disposal sites, and industrial air and water emissions. Some of the more common hazards are asbestos, ground water contamination, lead based paint, urea formaldehyde, foam insulation (UFFI) mold, mildew, and radon gas. Any property built prior to 1978 may contain a lead-based paint hazard. TENANT is not permitted to have access to any rooms, storage areas or closets, which are designated to be exclusively for the use of the OWNER.

RADON GAS: Radon Gas is a naturally occurring radioactive gas that, when it is accumulated in a building in sufficient quantities, may present health risks to persons who are exposed to it over time. Levels of radon and radon testing may be obtained from your county public health property. BROKER makes no representations about the existence of radon gas on the subject premises.

AGENCY: TENANT understands and agrees that BROKER will be compensated by the OWNER.

SALE OF THE PROPERTY: In the event that the above-described property is sold during the term of this lease, the sale shall not affect the rights and privileges given the TENANT in this lease, including the right to occupy the property for the full term of the lease.

RESERVATION FEE: TENANT agrees to pay a non-refundable Reservation Fee of $75.00.

CONSTRUCTION: TENANT hereby acknowledges that due to the ongoing growth in Collier and Lee counties, the property reserved may be near ongoing construction and shall in no way constitute a constructive eviction of TENANT, entitle TENANT to any abatement of Rent or changing of properties. The construction may create noise, dust, vibrations, other construction- related impacts, additional traffic, blocked sidewalks, etc. Additionally, there may be construction or remodeling within the building or community. BROKER is typically not informed. TENANT is encouraged to contact building or community manager to inquire about ongoing projects that may affect the TENANT’s use of the property. TENANT agrees that OWNER and BROKER cannot be held responsible for any inconveniences that the construction causes.

DAMAGE PROTECTION PLAN: TENANT Agrees to pay a non-refundable $125.00 Damage Protection Fee. The fee covers unintentional damages to the rental property interior that occur during your stay, provided they are disclosed to your William Raveis Rental Associate prior to check-out. Damage in excess of $2,500.00 will remain the liability of the TENANT and any payments due shall be made on demand to BROKER or OWNER immediately. Intentional damage will remain the liability of the TENANT.

SECURITY DEPOSIT: Some properties require the payment of a refundable Security Deposit. Refunds are disbursed within 15 days after tenancy ends unless there is damage warranting delivery to the TENANT of a Notice of Intention to Impose a Claim on Security Deposit.

TRAVEL INSURANCE: Occasionally plans change due to illness and you may find yourself in a situation not allowing you to fulfill your reservation. A solution may be travel insurance by CSA Travel Protection. You are under no obligation to accept this coverage. Initial payment includes the cost of travel insurance. In the event you choose to decline travel insurance your balance will be adjusted. A travel insurance brochure is available upon request. Note: Residents of New York or Hawaii who want to purchase travel insurance must contact CSA Customer Service Department directly at (866) 999-4018. Residents of New York or Hawaii may not buy travel insurance through BROKER.

TIME IS OF THE ESSENCE: Time is of the essence with respect to all time periods contained in this Agreement.

BY CLICKING ON “I AGREE” TO THE TERMS AND CONDITIONS WITHIN THIS ONLINE RESERVATION PROCESS, YOUR ACCEPTANCE SHALL CONSTITUTE VALID BINDING ACCEPTANCE OF THIS RENTAL AGREEMENT.